I ordered an alligator in early July from Big Pop's for my baby brother's 59th birthday. He is pretty proud of everything he has ever grilled or smoked and I just wanted to give him the opportunity to prove his chops! What big sister wouldn't? Anyway, the alligator was shipped and delivery was VERY fast. The alligator, my brother named him Albert, weighed in at only 8 1/2 lbs. instead of 9, but I received an email from Big Pop's telling me this and informing me that he was sending my brother additional meat to more than make up the difference. And he did. Well, my brother finally smoked Albert on Saturday and invited several friends over to enjoy the feast. Unfortunately, I live too far away to join them, but the report I got was that it was enjoyed by all. It also helped my sister-in-law's diet, because Albert took up residence in my brother's chest freezer until a few days ago, right on top of the ice cream. She wouldn't even open the freezer, let alone reach under Albert for the ice cream! Thanks, Big Pop's, for some great memories!
Excellent customer service. I had a special request for a 35 pound Gator or bigger. Was told they didn't have anything that big but they could harvest me one in a couple days. Within two days I was told they had me a 38 pounder. They worked with me on billing and transaction status due to insufficient funds at the time. They took down the listing for me to be sure nobody bought it before I was able to get to the bank. They even sent pictures of my gator after it was processed and getting ready to go on ice for shipment. They gave me a tracking number and it delivered right on time. Definitely will be going back again!
First of all we want to thank you for your service. Hands down the best company/people to deal with. We are extremely happy with everything and you taking time to make sure we got what we ordered, and the follow up calls and emails during the u.p.s. mix up. The alligator was a huge hit at the party! And was damn good to! We had family from Arizona, New Mexico, Minnesota, and North Dakota who never tried alligator before. And everyone who tried it loved it! Thanks again for everything! We will do another gator and our next family event
I purchased and alligator to celebrate reaching 100k on my YouTube channel ToshPointFroEats. I wanted to do something special and was a little nervous about how soon my gator would arrive. It came sooner than I expected and I was so happy. My audience LOVED the gator and I have a feeling more Youtubers will be purchasing more soon. Thank you for helping make it a memorable experience.
We absolutely LOVE the customer service we received! We were worried about shipping for our wedding, but he assured me it would be there in time! Well due to UPS they lost our alligator and He had no problem overnighting us one to make sure we got to enjoy a alligator on our wedding! Absolutely recommend Big Pops will be ordering a alligator again soon!
First time buyer for an alligator to smoke on the 4 of July Larry is awesome southern hospitality to the fullest the best people i have ever dealt with as a seller they are awesome people to deal with and help you with every step of the process i cant say enough about these folks
Big Pop's was fantastic! The alligator arrived as described and we can't wait to cook the gator up using the recipe supplied by Big Pop's.
Cant say enough good things a out how helpful they were during the ordering process, ease of delivery & follow up regarding suggested recipes and help!
Will order from Bog Pop's again!!
Very informative and all around pleasure to deal with!
Purchase a gator for grandson's B-Day cook out it was a hit, Larry was so nice when placing order, I will be a life time customer. The gator was the best I have had.
Customer Service was amazing Larry went above and beyond to help me with every step of the way. Starting with purchasing my fisrt gator, walking me through the delivery process and finally telling me how to cook my gator to perfection! Will definitely buy from them from here on out!!
I just wanted to thank you for helping me make memories for all of the kids(and adults) at my party last night.
Ordered a 10 lb gator and shipment arrived in Austin on time and flash frozen. Smoked the gator with a little bit of Cajun rub and bacon on the tail. Everyone loved it. will definitely use Big Pops for our seafood purchases going forward.
Larry thank you for everything. This was a hit man and I will do it again. The dressing was perfect as well, the meat just fell off the bones. People who don't eat gator even ate it. The best part was the people from Iowa and Illinois who never had the chance. This was a celebration of life party for the passing of my daughter who loved gator meat, I'm sure she has a smile wrapped all the way around her little head.
Thanks again and will be in touch soon to do another.
We use lots of gator for our food truck. This is by far a superior product! It is tender and delicious! I can't say enough about customer service either. Larry is personable and accommodating! Y'all are awesome!!
Thank you! Leah Green. Owner, The Big Easy foodtruck.
So I wanted an alligator for my birthday on July 4th on I was looking through a couple sites, but ultimately ended up going with Big Pop's. I wrote them and asked a couple of questions and could not believe how helpful they are. After I exchanged a couple of emails with Burt I finally ordered my gator and couldn't be happier. These guys really are the best and will answer ever question you have. Thank y'all for making everything easy!
Just ordered a whole gator to put on the smoker. Talked with Larry and he knows his gator. Thanks again for all your help
Great customer service, very informative about product and availability. Shipping was was quick and simple. I will definitely be a repetitive customer.
What an amazing experience we had with this company. Ordered a gator for our wedding reception. The gator some how got lost in Jackson MS. by USP. Called on Wednesday to figure out what was going on. They confirmed it was lost and they couldn't find it. Instantly got bummed out. Thinking no gator for the reception. Talked with the company and they worked it out, They sent 1 in first class (a gator that is). It arrived just in time to get it thawed and smoked. Couldn't have ended any better. Will definitely be a return costumer.
Great customer service and quick delivery!! We will most definitely be ordering from them again!!! Thank you Larry.
My gator arrived right on time for the fathers day cookout! Appreciate the great service!
Big Pops was very professional and sent me a very fresh gator. He spoke to me through email and wanted to make sure that the alligator get to me in time for my party. The gator was amazingly fresh and was a hit at the party. Everyone loved it and declared that we must smoke one at least once a year. Thank goodness I found Big Pop's. He will definitely by my "gator Man" from here on out.
To start off I live on the west coast and I just called its 8:00pm here 10:00pm there and he picked up the phone to answer my questions! if that's not good customer service I don't know what is! I will be ordering some gators from these guys! thank you very much u guys u will be hearing from me soon!!!!!
Fantastic fresh seafood!!! So friendly & helpful. Very fair with their prices! You can't get anything like this around Springfield. Truly nice people. We will keep coming back.
Big pops is amazing and well worth it. Great folks and the meat is incredible my husband recently bought me a whole gator and it is one of the best things ever this way you get gator wings and the whole thing.
Alligator and shrimp was great...we hope you are coming back we definitely will buy more.
Larry is the best for all your seafood needs. He treats you right and you definitely get your money's worth.
Definitely a fresh taste from the Gulf. Great presentation all around with taste, flavor, and variety to follow. This will now be my seafood destination in Springfield.
So excited to have found this place! It is true Louisiana food and it's delicious! Will be back Friday for gumbo. Love giving my business to someone from my home state! Such a nice guy and enjoyed talking to him! GEAUX Tigers ;)
Might have been the best Po' Boy Sammich I've ever had!
The breading on the seafood was light with just the right amount of spice. The bread... OMG the Bread. A Thick Crusty loaf of Italian? Almost Sourdough.... Perfect!
You guys Rock! See you soon!!!!
Very nice and some of the most cleanest and largest crawfish missouri has ever seen.. I would know cause my family lives in Louisiana down by piere part and these guys got a great lil thing Goin! !!